Ordering Repeat PrescriptionsOrdering Repeat Prescriptions

You can request a repeat prescription by telephoning the surgery, by completing your prescription re-order form or by using our secure online prescription ordering service. At least 48 hours notice is required and collections should be made after 2.30pm.

When Will My Prescription Be Ready?

Prescriptions will be ready for collection in two working days if you are picking the prescription up from the Surgery (see table below):

Request Received: Script Ready By:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday

Please request your repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

We will no longer issue repeat prescriptions at Reception to anyone other than the patient. If this is difficult for you there are two alternatives:

  • Nominate a local Community Pharmacy
  • Discuss registration for Serial Prescriptions (CMS) with your local Community Pharmacy

Telephone Requests

  1. Telephone our Repeat Prescription Line on 01888 564024.
  2. An answering machine will take your message.
  3. Be ready to give your name, address, date of birth, and the medication you require with dosage.

Precription Re-Order Forms

  1. Complete your repeat prescriptions re-order form or "tick list".
  2. A post box is situated in reception.
  3. Leave your completed re-order form at Boots Pharmacy or Strachan's Pharmacy.

Order Your Prescription Online

Registration Required: To be able to use this service, for security reasons, you must first register your interest with the practice, please click here to complete our online registration application form.

CMS Prescription Service

You can use this service if:

  • You get a regular prescription to treat a long-term condition;
  • Are registered permanently with a GP Practice in Scotland;
  • Have registered for the service at a local Community Pharmacy.

CMS can help you manage your medicine through your local community pharmacy while your GP Practice continues to provide your medical care. Once set up for the system you do not contact your Medical Practice to request prescriptions, your medication will be ready for you to collect at the local Community Pharmacy where you registered.

You can choose which local community pharmacy to register with but can only register with one pharmacy at a time. This involves completing and signing a questionnaire, this is available at Strachans, Boots and New Deer Pharmacies and Turriff Medical Practice or can be downloaded here. Registering with the same pharmacy allows your community pharmacist to get to know you well therefore delivering the best possible care.


Your Doctor may choose not to treat a sore throat, cold or cough with an antibiotic. This is in line with research based evidence that these conditions do not respond to antibiotics - they do not get better quicker or make you feel better.

In addition antibiotics can cause serious infections to develop, such as C.Diff (a serious diarrhoeal illness) or MRSA (superbug infection).

Try the following:

  • Paracetamol will lower temperature and ease symptoms
  • Visit your local Pharmacist who can give advice about medicines available over the counter to relieve symptoms
  • Drink plenty fluid
  • Try to avoid the spread of infection

Sore throat symptoms normally last for a week and 9 out of 10 patients recover in 7 days without antibiotics. The common cold normally lasts for 2 1/2 weeks and 8 out of 10 patients recover in 14 days without antibiotics. A cough normally last 3 weeks and is not helped by antibiotics if otherwise fit and well.

If you become more unwell or your symptoms change or worsen contact the Practice or NHS24 out of hours Phone: 111.

Local Pharmacies
Once you have requested your medication, your prescription can be sent directly to one of the local pharmacies. Please let us know if you would like this to happen.

John Strachan Pharmacy
01888 562403
Boots Pharmacy
01888 562413
New Deer Pharmacy
01771 644217