Appointments & Home Visits
You are free to request an appointment with any of the Doctors or nurses, not just the Doctor you are registered with.
Surgery Times
Telephone Advice :: 12.30pm to 1.00pm
Advanced Access
We operate a system of appointments which is called advanced access, the aim being to offer appointments to all who need one within one working day, and to continue to allow the chance to pre-book appointments up to four weeks in advance. In order to achieve this, we have created extra appointments at busy times of the week, and made more use of consulting by telephone when this is appropriate.
Doctor Surgery Appointments
If you request an appointment with a Doctor, you will be asked if you have a new problem or an on-going problem. You will also be asked which Doctor you usually see. This is to aid continuity and to try as far as possible to ensure you see the same Doctor for an episode of care.
Nurse Surgery Appointments
If you request an appointment with a nurse, you will be asked what it is for by the Receptionist. This is to ensure that you are given the correct length of appointment and to enable the nurse to spend the required time with you to carry out the consultation. You do not have to be specific and in-depth in your response, but the reason for asking is to provide you with the best care we can.
It is important that requests are made as early in the day as possible to enable the Doctors to plan their day and to ensure, as far as possible, surgeries are not disrupted due to late requests. A Doctor, or if appropriate a nurse, will visit or may telephone to assess the need for a home visit. If you feel that you cannot wait, the Receptionist will get a Doctor to speak to you, to assess the urgency of the request and, if necessary, to attend sooner.